What To Do When the Heat Goes Out

Repair

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump troubles in Kennesaw and surrounding areas during the winter time, when they’re needed the most to keep you toasty. While you know the team at Total Comfort Solutions will constantly be there ASAP when you need us for a heat pump repair, there are some things you can do to double check a repair is important and save yourself some money if it’s not. We’ve collected this checklist of things to try before you give us a call.

  1. It may sound ridiculous, but make sure everything is turned “on”. We’ve been to numerous calls only to find the thermostat or the heat pump itself is turned off.
    • Look at your thermostat to ensure it’s on, fixed to the correct temperature and isn’t switched to cool.
    • Then try swapping out the battery, if it has one.
    • If everything looks correct, check your furnace switch (check your manual if you’re unsure where it is) and inspect your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t kicked on, revisit your thermostat.
    • If it’s a programmable model, make sure it’s displaying the accurate time. If it thinks it’s morning when it’s actually night, it may not switch your heat on because it doesn’t understand that you’re home.
  3. Is a blockage causing your furnace to fail?
    • Inspect your air filters to make sure they’re not clogging things up.
    • Do you have any obstructed ducts, vents or cool air entries?
    • Are all supply registers exposed?
    • Is your exhaust flue clear?

If you’ve worked through this checklist and you’re still deprived of heat, call Total Comfort Solutions at 404-987-5502 or schedule an appointment online and we’ll get your home back to the warm and cozy place it should be.

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